Impact of COVID-19 on Services

We have less staff than usual responding to customers’ enquiries right now because of the Coronavirus pandemic.  This is having a significant impact on our response time- we apologize for this.

As we work towards serving customers with very pressing needs, we appeal to customers to only call us if they have very urgent needs. Please visit our preparedness page to learn about measures we have taken so far.

We apologize for any concerns this may have, and be assured that we shall continue to endeavor to serve many customers as possible.

We thank you for the understanding and patience in this regard.