Job Title:  Senior Legal and Compliance Manager

Reports to: Director of HR and Administration

Grade: 9.0

Job Family: Human Resources and Administration

Employment Status: Permanent Pensionable

Job Location: Head Office, Banjul

Job Summary

Under the general supervision of the Director of HR and Administration (DHRA), the Senior Legal and Compliance Manager (SLCM) shall be responsible for all the legal and compliance functions of the Corporation and shall ensure that the legal processes and transactions are executed in accordance with all the relevant internal and external rules and regulations including laws, agreements, policies, and other regulatory guidelines. Additionally, the SLCM shall be responsible for preparing and processing of the mortgage and title deeds of the Corporation and provide legal support and relevant advice in executing the Corporation’s mandate and work closely with the private legal retainers of the Corporation on relevant legal matters.

Responsibilities and Duties

1. Supervise the day-to-day operations of the Legal Unit and Monitor the implementation of its KPI to ensure the Unit targets are SMARTLY achieved.
2. Conduct periodic review/appraisal of the Legal Unit personnel and provide guidance on potential areas of improvements for each employee.
3. Provide guidance and support in all aspects of legal and compliance matters to other departments in the Corporation to avert avoidable legal suites.

4. Pursue the defaulting institutions legally to ensure that they comply and are up-to-date in terms of contributions.
5. Guide Management to ensure compliance with laws of the land in all investment matters.

6. Develop a framework for internal policies and control procedures to guide the operations of the Corporation.

7. Prepare all the legal documents of the Corporation including loan agreements, deeds, retainership agreements, title deeds and mortgages in consultation with the relevant departments to ensure that the interest of the Corporation is protected.

8. Work closely with DHRA in managing the loan recoveries of the Ex-staff to minimize potential financial loss to the Corporation.   

9. Maintain and make available up-to-date records of sets of templates of legal documents and instruments such as contracts and agreement deeds for ease of reference.

10. Sensitise all employees on latest laws and regulations for the avoidance of a breach.

11. Assist with regulatory compliance initiatives including security and professional standards for the Corporation to achieve its target.

12. Align the legal team’s operational activities and long-term goals with the SSHFC Strategy for a sense a direction.

13. Support the compliance process of all existing and prospective contracts, including performing legal audits and advise management accordingly.

14. Participate in the evaluation and ongoing monitoring of services, processes, and systems to ensure compliance with the laws.

Knowledge

1. Excellent knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

2. Excellent knowledge of the structure and content of the English language

3. Good knowledge of principles and procedures personnel training, labor relations and negotiation, and personnel information systems.

4. Excellent knowledge of laws and policies in relation to communication and media, public safety and security, administration, and management, etc.

Skills and Abilities

1. Excellent presentation skills, communication skills both in writing and oral as suitable for the needs of the Corporation.
2. Good strategic leadership and management skills in a larger organization in general or in Government.
3. Good interpersonal, communication, and influencing skills, reflected in an ability to foster effective collaboration across several stakeholders and build consensus, especially in developing polices and guidelines.
4. Excellent IT Skills most especially Microsoft Office Suites.
5. Excellent time management skills with a proven ability to manage multiple priorities and meet deadlines.
6. Excellent ability to prioritize tasks and to appropriately delegate, with consideration that delegation is not abdication.

7. Excellent skills in negotiation and drafting of commercial contracts with strong analytical skills.
8. Ability to multi-tasks and work effectively under pressure to meet tight deadlines.

Qualification and Experience

1. Master’s degree in Intellectual Property or Corporate Law with 6 years of post-qualification relevant work experience 3 of which shall be at Senior Management level.
2. Master’s degree in Civil Law with 6 years of post-qualification relevant work experience 3 of which shall be at Senior Management level, may be considered.
3. Bachelor’s degree in Law (LLB) with 8 years of post-qualification relevant work experience the last 5 of which shall be at Senior Management level.
4. Additionally, SLCM must be called to the Bar with two years post-called experience.

Job Title: Senior Human Resources and Administration Manager

Reports to: Director of Human Resources and Administration

Grade: 9.0

Job Family: Human Resources and Administration

Employment Status: Permanent Pensionable

Job Location: Head Office, Banjul

Job Summary

Under the general supervision of the Director of HR and Administration (DHRA), the Senior HR and Administration Manager (SHRAM) shall assist the DHRA in defining the strategic direction of the human resources of the Social Security and Housing Finance Corporation and aligning it with the Corporation’s strategic direction. The SHRAM shall directly supervise the implementation of the HR policies, procedures, and practices in line with HR best practices which are consistent with the Corporation’s mandate. He/she shall support DHRA in creating a learning culture as well as creating a competent and motivated workforce by attracting, retaining, compensating, managing performance and training and developing staff. Additionally, SHRAM shall be responsible for leading and supervising the day to day running of the HR, HRD, Payroll, and Administration Units and give technical advice to DHRA on all HR and Administrative matters.

The SHRAM may serve as Secretary to the Senior Management Team (SMT) and some specific committees when the need arises.

Responsibilities and Duties

1. Develop a robust Talent Management and Retention Strategy, effective recruitment and selection guidelines and monitor its full implementation to attain an objective and transparent recruitment process in meeting the required human capital needs of the Corporation.
2. Support DHRA in define the HR Strategy and KPIs and align them with the Corporate Strategy to attain optimal performance.  
3. Ensure full implementation of the performance management system of the Corporation and support DHRA in facilitating the creation of enabling environment to attain individual and corporate goals.
4. Ensure effective and efficient implementation of a Staff Training and Development Plan based on the outcome of the Training Needs Assessment to ensure that the required human capital is always provided.
5. Lead the HR Budget preparation and provide reflective and timely HR Annual Budget to DHRA for the purpose of managing the administrative cost of the Corporation.
6. Supervise the Payroll Unit and ensure that all the payroll related inputs are timely and accurately captured for processing and the staff salary is submitted to DHRA as scheduled.
7. Monitor the staff records keeping process and always ensure that the records are well kept, up-to-date and are at retrievable status at all times.  
8. Provide to DHRA monthly accurate biometric report for deductions after timely and accurate data inputting. 
9. Oversee the management of the Corporation’s fleet of vehicles to ensure their durability and availability at all times for official use.
10. Initiate and coordinate the development/update of Human Resource policies, procedures, strategies, and systems when necessary.
11. Supervise all the Units under the Department of HR and Administration and ensure the best is gotten out of each Unit.

Knowledge

1. Excellent knowledge of principles of management used in strategic planning, human resources practices, leadership and change management process.
2. Good knowledge of resource allocation, basic financial and budget management tools.
3. Excellent knowledge of talent management principles and procedures, and the labour laws of The Gambia
4. Good knowledge of SSHFC operations, rules, and procedures
5. Excellent knowledge of Enterprise Resource Planning (ERP) software and Human Resources Information System (HRIS) as well as Microsoft Office Suite. 

Skills and Abilities

1. Excellent presentation skills, communication skills both in writing and oral as suitable for the needs of the Corporation.
2. Excellent strategic leadership and management skills in a larger organization in general or in Government.
3. Excellent interpersonal, communication, and influencing skills, reflected in an ability to foster effective collaboration across several stakeholders and build consensus, especially in developing polices and guidelines.
4. Excellent time management skills with a proven ability to manage multiple priorities and meet deadlines.
5. Excellent ability to prioritize tasks and to appropriately delegate, with consideration that delegation is not abdication.

Qualification (Education) and Experience

1. MBA/Master’s degree in Human Resources with 6 years of post-qualification relevant work experience 3 years of which must be at Senior Management level in HR.
2. Bachelor’s degree in Human Resources or Business Administration, with CIPD Professional Qualification with 8 years of post-qualification relevant work experience and the last 5 of which shall be at Senior Management level in HR.

Job Title: Senior Corporate Affairs Manager

Reports to: Director of Corporate Affairs

Grade: 9

Job Family:  Corporate Affairs

Employment Status: Permanent Pensionable

Job Location: Head Office, Banjul  

Job Summary

Under the general supervision of the Director of Corporate Affairs (DCA), the Senior Corporate Affairs Manager shall be responsible for creating and communicating a favorable public image of the Social Security and Housing Finance Corporation. He/She shall support the Director in leading the development and implementation of communication and media strategies, customer relationship management, brand management, customer research, and provide high level support to Management and Board in crisis and strategic management issues through DCA.

Responsibilities and Duties

1. Supervise the day-to-day operations of all the Units in Corporate Affairs Department (CAD) and monitor the implementation of their KPI to ensure the Unit targets are SMARTLY achieved.
2. Conduct periodic review/appraisal of the CAD personnel in each of the Units and provide guidance on potential areas of improvements for each employee.
3. Enhance and protect the Corporation’s reputation by increasing its share of effective and positive media voice.
4. Strengthen key stakeholder relationships by ensuring that the various units implement the right initiative and plan.
5. Support the Director to Strategically link activities to business objectives and prioritize the right message at the right time.
6. Support the Director in facilitating the Corporation’s participation in Regional and International Social Security events.
7. Increase media awareness campaign by proactively engaging right media houses to minimize potential societal misconceptions.
8. Work with external agencies to ensure SSHFC has the most up to date approach to issues especially during cand crisis management.
9. Identify areas of customer research, develop research proposals, execute research work, analyse and interpret collected data and submit timely research findings to DCA.
10. Provide leadership in preparing the Department’s annual budget and submit to DCA on time.

Knowledge

1. Excellent knowledge of communication strategies and as well as excellent knowledge of the Corporation’s stakeholders
2. Good knowledge of the sub-region and other international product development regulations and protocols.
3. Excellent knowledge of the policies and strategic objectives of SSHFC, In-depth understanding of the operations affecting the social security Industries.
4. Good knowledge of web analytics (e.g., Google Analytics, WebTrends etc.) and Google AdWords; content management systems, and design software;
5. Good knowledge of the political landscape of the country

Skills and Abilities

1. Ability to build strong network, including on communication and media network-building; a strong commitment to collaborate across relevant stakeholders.
2. Ability to innovate and develop business growth and quality improvement.
3. Strong intellectual skills, track record of innovative thinking, analysis, and pragmatic solutions
4. An open and collaborative style with excellent leadership, communication skills and awareness of the business environment
5. Proficiency in SPSS/STATA or other data analysis software

Qualification (Education) and Experience

1. Master’s degree in Marketing, Public Relations, Journalism or Communications with a minimum of 6 years post qualification relevant work experience the last 3 of which must be at Senior Management level.
2. Bachelor’s degree in Marketing, Public Relations, Journalism, Media, Communications with a minimum of 8 years relevant post qualification relevant work experience, the last 5 of which shall be at Senior Management level.